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Associate Director, Patient Recruitment Programs

This role can be based in Collegeville, PA, New York, NY, Walton Oaks (UK) or can be performed global-remote. ROLE SUMMARY Managing the patient recruitment tracking platform and supporting therapeutic patient recruitment strategies to enable the predictable delivery of Pfizer's portfolio.  Supporting and maintaining processes in deploying and maintaining the patient recruitment tracking platform and oversight of the support team. Serve as a Business Owner for the Patient Tracking Platform in consultation with IT colleagues.  Partners with Clinical Operations for the patient recruitment strategy team. Gather patient insights and manage protocol simulations for multiple patient recruitment projects. Works independently to deliver a final analysis for potential inputs for the clinical protocol. Supports Study Optimization Leadership on special projects. Leads and/or participates in global initiatives to improve operational efficiencies. Works under close supervision of Senior Director Patient Recruitment Planning. ROLE RESPONSIBILITIES Evaluate clinical protocols and coordinate design and delivery of patient insights and/or protocol simulation to answer key protocol or patient questions. Build and manage networks of patient communities for insights into clinical protocols. Build and manage a network of site relationships for conducting protocol simulations. Analyze patient insights and results from protocol simulations to provide recommendations to clinical teams for protocol considerations across Pfizer's portfolio. Deploy and Maintain Patient Recruitment Tracking Platform Lead and manage the Platform Support Team Serve as the System Business Owner for the Tracking Platform Supporting therapeutic patient recruitment strategies to enable the predictable delivery of Pfizer's portfolio. Coordinate technology requirements/deployments with IT colleagues and external suppliers Promotes a continuous improvement culture to streamline appropriate processes for maximum efficiency and productivity QUALIFICATIONS Bachelor's degree in business or science required. Candidate should have 7+ years of Pharmaceutical research experience with at least 5 years of experience specifically in patient recruitment related area at provider, CRO or sponsor company. Ideally, a mix of the three. Knowledge of patient recruitment strategies & tactics including, but not limited to: Direct to patient outreach, digital/mobile and traditional, Site Management Organizations, advocacy groups, patient networks, & on-site support Candidate should have experience working IT departments, deploying and maintaining IT systems (inclusive of user experience, user acceptance testing, enhancements, and system integrations) Effective verbal and written communication skills in relating to colleagues and associates both inside and outside the organization Well-developed planning, observation, analytical and problem-solving skills Responsible for communicating problems/issues along with action plans or alternatives for resolution Exceptional interpersonal skills, including ability to persuade, negotiate, and moderate conflict Experience in the creation, tracking, and reporting of metrics and key performance indicators Experience in collaborating with legal and privacy officers  to ensure processes and systems are compliant. 4723196
Salary Range: NA
Minimum Qualification
8 - 10 years

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